We suggest you go through our policies carefully and visit this page regularly for updates.
This Privacy Policy is an electronic record under the Information Technology Act, 2000 and the applicable rules regarding electronic records. This document does not require any physical, electronic, or digital signature and constitutes a legally binding agreement between you and Shine Solution Pvt Ltd.
This policy is published in compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 which require publishing a privacy policy for the collection, use, storage, and transfer of sensitive personal data.
By accessing our Website and Mobile Application, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our services.
By providing your information or using our services, you consent to the collection, storage, processing, and transfer of your Personal and Non-Personal Information in accordance with this Privacy Policy.
To access certain services on our website and mobile application, users may be required to register and provide information such as:
This information helps us improve our services and provide a better user experience. We reserve the right to use this data to manage, maintain, improve, and protect our services and to develop new services.
We may use cookies or similar technologies to collect information and assign a unique User ID to visitors. Cookies help us understand user preferences and improve website performance.
Cookies do not allow us to personally identify you unless you voluntarily provide personal information. They also cannot access data stored on your computer's hard drive.
Our servers may automatically log certain information such as your IP address to analyze trends, administer the website, and gather demographic information.
Our website and mobile application may contain links to third-party websites that are not under our control. We are not responsible for the privacy practices or content of such external websites.
We may share sensitive personal information without prior user consent in the following circumstances:
We implement appropriate security measures to protect data from unauthorized access, alteration, disclosure, or destruction.
Security practices include encryption, firewalls, password protection, and regular internal audits of our data collection and storage systems.
All information collected through our website and mobile application is stored in secure databases accessible only through authenticated access.
While we strive to protect your information, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.
Personal data is retained only for the time required to fulfill the purpose for which it was collected or as required by applicable laws and regulations. Once the retention period expires, the data is securely deleted or anonymized to prevent unauthorized access.
Financial data collected through our services is retained in accordance with applicable financial, taxation, and regulatory requirements. After the legally mandated retention period has passed, the information is securely deleted from our systems.
Operational data generated during the use of our website or mobile application is retained for a reasonable duration necessary to support internal operations, analytics, and service improvement. When the data is no longer required, it is securely removed.
Data required for legal, regulatory, or compliance purposes is retained as mandated by applicable laws and regulatory authorities. After the required retention period, such data is securely deleted or archived in accordance with legal obligations.
If you have any complaints, concerns, or questions regarding this Privacy Policy or our data practices, please contact our grievance officer.
Shine Solution
House No 4, Gali No. 2,
Near Malik Dharam Kanta Wali,
Gali Ganaur, Sonipat - 131101
Email: contact@shinesolution.co.in
Support Email: support@shinesolution.co.in
Help Line: +91 7557528000
Complaints can be submitted in writing or via email between 9:30 AM to 6:30 PM.